Front Desk Associate

1 day ago


Akron, Ohio, United States Holiday Inn Express - Sheraton - DoubleTree Full time
Job Summary

As a Front Desk Associate at Holiday Inn Express - Sheraton - DoubleTree, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm and welcoming experience.

Key Responsibilities:

  • Register guests, assign rooms, and collect payment
  • Assist with wake-up calls, dinner reservations, and directions
  • Answer telephones and communicate with other departments to ensure seamless guest service
  • Check guests out of their rooms and provide detailed invoices

Requirements:

  • Prior customer service experience
  • Computer and register experience a plus
  • Ability to resolve problems professionally and multitask
  • Excellent verbal and nonverbal communication skills
  • Availability to work weekends and holidays

Benefits:

  • Complimentary meal after working 4 hours
  • Discounted hotel rooms worldwide
  • Health and dental insurance, 401(k) matching, paid holidays, vacation, and sick time for full-time employees

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and development
  • A competitive compensation package

Background Check Required

EEO

Job-Type: Part-Time


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