Front End Service Team Associate

1 month ago


Akron, Ohio, United States Walmart Full time

Job Summary:

As a Front End Service Team Associate at Walmart, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be the face of our store, greeting and thanking customers, processing returns and refunds, and handling financial transactions. You will also be responsible for maintaining a clean and organized store environment, including the front end area.

Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process returns and refunds, and handle financial transactions, including cash handling and operating a cash register.
  • Maintain a clean and organized store environment, including the front end area, and ensure that all areas are well-stocked and visually appealing.
  • Work collaboratively with other team members to achieve sales and customer service goals.
  • Participate in visual merchandising and store displays to create an engaging shopping experience.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift up to 25 pounds and stand for long periods of time.

Benefits:

  • Competitive hourly wage.
  • Performance-based incentive awards.
  • 401(k) and stock purchase plans.
  • Medical, vision, and dental coverage.
  • Short-term and long-term disability insurance.
  • Company-paid life insurance.
  • PTO and PPTO for vacation, sick leave, holidays, and other purposes.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.


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