Veterinary Client Services Representative

8 hours ago


Tuscaloosa, Alabama, United States McLendon Veterinary Clinic Full time
Job Overview

We are seeking a highly motivated and detail-oriented individual to join our team as a Veterinary Client Services Representative at McLendon Veterinary Clinic. As a key member of our staff, you will play a vital role in ensuring exceptional client experiences and supporting the smooth operation of our clinic.

Key Responsibilities
  • Manage patient flow and communicate effectively with clients, staff, and other stakeholders
  • Provide exceptional customer service and respond to client inquiries in a timely and professional manner
  • Assist with administrative tasks, including data entry, scheduling, and record-keeping
  • Develop and maintain strong relationships with clients, veterinarians, and other healthcare professionals
  • Stay up-to-date with clinic policies, procedures, and protocols to ensure seamless operations
Requirements
  • High School Diploma or equivalent required; Bachelor's degree in a related field preferred
  • 1 year of experience in customer service, client relations, or a related field
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities
  • Proficiency in Microsoft Office and ability to learn new software systems
Benefits
  • Competitive hourly rate ($12-$20 per hour based on experience)
  • 401(k) plan with employer match
  • Employee discount on services and products
  • Paid time off and holidays

McLendon Veterinary Clinic is a family-owned and operated business dedicated to providing exceptional care and service to our clients and their pets. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a commitment to excellence in all aspects of our practice.



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