Field Service and Installation Specialist
21 hours ago
Job Summary
The Field Service and Installation Specialist will be responsible for the start-up, installation supervision, training, maintenance, and field troubleshooting and repair of air handling systems provided by Arizon Companies in various operating divisions.
Key Responsibilities
- Provide installation supervision to contractors or owners relative to unit re-assembly and/or installation.
- Provide or supervise unit start-up.
- Provide customer or third-party service provider training relative to unit maintenance procedures.
- Perform routing/scheduled unit maintenance.
- Provide other maintenance, service, or troubleshooting services as required.
- Provide phone support to diagnose customers or third-party service providers' diagnosis and repair of our equipment.
- Coordinate travel/site-visits with the Customer Service Organization to optimize travel to nearby sites.
- Assist the Customer Service Manager in the estimation, contract/scope development, and billing of services.
- Generate and file field service reports on a timely basis.
- Plan and conduct trips in accordance with corporate travel policy.
- Ability to travel as a primary element of the position.
- Actively utilize company software and IT infrastructure to maintain project documentation and facilitate coordination with other company functions.
Requirements
- 2-year degree in HVAC Technology, manufacturer-sponsored training (e.g., Trane, YORK, Carrier, McQuay) on like equipment, or equivalent experience.
- 5-10 years' experience in a Field Service and Start-up Technician role.
- HVAC experience with operational knowledge of fans, coils, refrigeration, piping, sensors, and controls.
- Electrical knowledge and understanding of NEC requirements for installation.
- Working knowledge of controls operation platforms and BAS.
- Experience in Power Flame gas burner control and tuning. Knowledge of the National Fuel Gas Code.
Skills and Abilities
- Ability to travel overnight on a routine basis.
- MS Office Applications: WORD, EXCEL, OUTLOOK.
- Must have a valid driver's license and passport.
- Ability to independently generate, read, and interpret equipment test reports.
- Ability to operate lifts, safety, and fall protection equipment.
- Ability to lift, handle, and operate equipment, as required.
- OSHA 10 training or greater.
- Ability to climb ladders, stand for long periods of time, and work in confined spaces.
- Good oral and written communication skills.
- Interpersonal skills to effectively interact with company and customer engineers and service personnel.
- Desire to improve/upgrade capabilities as well as learn new skills that will advance productivity and efficiency.
- Ability to work independently, effectively manage time, and organize activities effectively.
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