Field Service and Installation Specialist

21 hours ago


Maryland Heights, Missouri, United States Arizon Companies Full time

Job Summary

The Field Service and Installation Specialist will be responsible for the start-up, installation supervision, training, maintenance, and field troubleshooting and repair of air handling systems provided by Arizon Companies in various operating divisions.

Key Responsibilities

  • Provide installation supervision to contractors or owners relative to unit re-assembly and/or installation.
  • Provide or supervise unit start-up.
  • Provide customer or third-party service provider training relative to unit maintenance procedures.
  • Perform routing/scheduled unit maintenance.
  • Provide other maintenance, service, or troubleshooting services as required.
  • Provide phone support to diagnose customers or third-party service providers' diagnosis and repair of our equipment.
  • Coordinate travel/site-visits with the Customer Service Organization to optimize travel to nearby sites.
  • Assist the Customer Service Manager in the estimation, contract/scope development, and billing of services.
  • Generate and file field service reports on a timely basis.
  • Plan and conduct trips in accordance with corporate travel policy.
  • Ability to travel as a primary element of the position.
  • Actively utilize company software and IT infrastructure to maintain project documentation and facilitate coordination with other company functions.

Requirements

  • 2-year degree in HVAC Technology, manufacturer-sponsored training (e.g., Trane, YORK, Carrier, McQuay) on like equipment, or equivalent experience.
  • 5-10 years' experience in a Field Service and Start-up Technician role.
  • HVAC experience with operational knowledge of fans, coils, refrigeration, piping, sensors, and controls.
  • Electrical knowledge and understanding of NEC requirements for installation.
  • Working knowledge of controls operation platforms and BAS.
  • Experience in Power Flame gas burner control and tuning. Knowledge of the National Fuel Gas Code.

Skills and Abilities

  • Ability to travel overnight on a routine basis.
  • MS Office Applications: WORD, EXCEL, OUTLOOK.
  • Must have a valid driver's license and passport.
  • Ability to independently generate, read, and interpret equipment test reports.
  • Ability to operate lifts, safety, and fall protection equipment.
  • Ability to lift, handle, and operate equipment, as required.
  • OSHA 10 training or greater.
  • Ability to climb ladders, stand for long periods of time, and work in confined spaces.
  • Good oral and written communication skills.
  • Interpersonal skills to effectively interact with company and customer engineers and service personnel.
  • Desire to improve/upgrade capabilities as well as learn new skills that will advance productivity and efficiency.
  • Ability to work independently, effectively manage time, and organize activities effectively.


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