Resource Center Coordinator

4 hours ago


San Antonio, Texas, United States Girl Scouts of Southwest Texas Full time
Job Title: Resource Center Specialist

Join the Girl Scouts of Southwest Texas team as a Resource Center Specialist, where you will play a vital role in supporting and retaining adult volunteers. This part-time position is responsible for maintaining relationships with volunteers, assisting them in their work with girls, and implementing membership strategies to achieve the council's goals.

Key Responsibilities:
  • Assist in achieving membership goals by implementing strategies in assigned areas.
  • Utilize customer relationship management systems to support and track interactions with volunteers.
  • Provide expert training and support to volunteers on the Volunteer Toolkit (VTK) and program kit demonstrations.
  • Assist with selecting program resources to support Girl Scout program delivery to troops.
  • Manage inventory of equipment and resources using the Resource Mate system.
  • Build relationships with customers to promote special interest opportunities.
  • Remain informed and supportive of council and department initiatives, effectively communicating changes and initiatives to volunteers.
  • Monitor and provide support for problem-solving and conflict resolution in a timely manner.
Requirements:
  • High school graduate or some college with experience in customer service, office reception, or inventory control.
  • Ability to read, analyze, and interpret data from database systems.
  • Ability to respond to common inquiries or complaints from volunteers or members of the business community.
  • Ability to write instruction guidelines for publication that conform to prescribed style and format.
  • Proficiency with computer and Microsoft Office, including Excel, Outlook, and Word.
Work Environment:

This position primarily performs duties indoors and is occasionally exposed to outdoor weather conditions and/or moving mechanical parts. The noise level in the work environment is usually moderate.



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