Restaurant Operations Manager
4 weeks ago
About the Role:
We are seeking an experienced Assistant General Manager to join our team at Big Dave's SoDo. As a key member of our management team, you will be responsible for assisting the General Manager in the day-to-day operation of the store, ensuring all standards of guest service are maintained.
Key Responsibilities:
- Assist the General Manager in maintaining all standards of guest service
- Compose an annual budget in coordination with department heads and the General Manager, and perform audits throughout the year to ensure profitability
- Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
- Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
- Manage compliance with company or brand-established policies and procedures and any local, state, and federal laws and regulations
Requirements:
- Have superb communication skills, organizational skills, and problem-solving skills
- Previous experience managing a team is required; preferably in a hospitality role such as a department manager
- Proven customer service experience as a manager; strong guest-focused mentality
- 3+ years of experience working in the hospitality industry required
- This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
About Us:
Big Dave's SoDo is one of the fastest-growing businesses in Atlanta, Georgia, and now the Charlotte, NC area. We are committed to providing our guests with a 5-star experience and are looking for talented individuals to join our team.
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