Internal Communications Lead

1 week ago

Boca Raton, Florida, United States Cinch Home Services Full time
About the Role

Cinch Home Services is seeking a highly skilled Senior Communications Specialist to join our team. As a key member of our internal communications team, you will play a critical role in shaping and driving effective internal communications that foster goal alignment, employee and community engagement, and a connected culture.

Key Responsibilities
  • Content Creation: Develop engaging and informative content for various internal communication channels, including newsletters, intranet, emails, digital walls, PC pop-ups, presentations, and social media.
  • Channel Management: Manage channels to ensure consistency, accuracy, and timely delivery of information.
  • Project Management: Work with key company stakeholders on plans and projects, managing deadlines and timelines.
  • Content Approval: Point person for generating content and associated approvals for various communications, including weekly business updates, digital wall content, and associate recognition.
  • Event Support: Support the social media team with regular employee event content and upload news, communications, and other materials to Cinch Portal, Cinch Connect, and PC pop-ups.
  • Event Logistics: Support and logistics for company events such as Town Hall, employee giveaways, contests, and other events.
  • Communications Calendar: Manage communications calendar.
  • Additional Duties: Perform other duties as assigned.
Requirements
  • Education: Bachelor's degree minimum, advanced degree in Marketing and/or Communication a plus.
  • Experience: 5+ years of experience in combined communications, public relations, social media, and/or related fields.
  • Skills: Possess a high-level understanding of techniques, strategies, and tactics for using a variety of internal, external, and social media communications channels. Superior PowerPoint skills and intermediate graphic design skills.
  • Writing Experience: Proven track record of writing internal and external communication; employee newsletter experience preferred.
  • Event Planning: Event planning and logistics experience a plus.
  • Software Proficiency: High proficiency in Microsoft Word, Microsoft Excel, and MS Outlook, PowerPoint, Canva. Understanding of employee communications software, a plus (i.e., Poppulo, Staffbase).
  • Soft Skills: Highly organized and detail-oriented. Ability to work independently, manage competing needs and requests, and shift attention quickly to meet urgent deadlines. Comfortable working with senior leaders. Enjoys building relationships and collaborating with different roles and personalities in the organization who are collectively working towards the same objectives.

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