Sales Specialist
2 days ago
The Sales Specialist will play a key role in achieving sales and customer service objectives in a fast-paced, luxury environment. This position will report to the Floor Director and work collaboratively with the sales team and selling support teams to support the client experience.
Key Responsibilities- Meet monthly and annual individual sales goals while working as part of a team to achieve the boutique's collective target.
- Organize and prioritize the selling floor to support the sales effort and overall customer experience.
- Process and ensure the accuracy of all transactions, including receipts, CRM files, and administrative support of after-sales service.
- Comply with all asset protection procedures, including employee sign-in sheets, bag checks, and key control.
- Provide high levels of service to clients, including prompt and friendly greetings, assistance with wrapping and packaging, and answering questions.
- 2+ years of experience in sales, preferably in a luxury environment.
- Strong relationship development and communication skills.
- Even-tempered with the ability to continuously multi-task.
- Self-starter with the ability to work independently while balancing collaboration with a team.
- Strong organizational skills.
- Open availability to accommodate the needs of the business.
- Ability to lift between 0-25 lbs. without assistance.
Hermes is a family-owned company dedicated to making highly-crafted, beautiful objects that stand the test of time. We value diversity, inclusion, and family, and are committed to being a Maison for All. We support our team members' personal and professional success through a culture that values equality, individuality, and fairness.
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