Technical Solutions Engineer
2 weeks ago
About Gotion, Inc.:
Gotion, Inc. is a pioneering company situated in Silicon Valley, California, with research and development hubs across Ohio, China, Japan, and Europe. We are at the forefront of innovation in electric vehicle and energy storage technologies, specifically in lithium batteries and associated systems. Our mission is to expedite the transition to electrified transportation while promoting sustainable development.
At Gotion, we strive to be a career destination rather than merely filling positions. We are united in our vision of advancing global green energy. We provide exceptional opportunities for individuals who seek a dynamic and challenging work environment, where every team member is valued and plays a crucial role in our organizational growth.
Key Responsibilities:
- Provide pre-sales technical assistance for customer account engagements, including the creation of documentation and best practices to ensure high-quality designs and minimize post-sales technical support issues.
- Manage technical account engagements during pre- and post-sales phases as an integral member of the sales team, ensuring comprehensive design, installation, and operational plans are developed and communicated effectively.
- Deliver pre-sales technical support for utility-scale and commercial projects, offering customized design assistance to secure design wins and high-quality solutions that optimize customer costs.
- Engage with Research and Development and Product Management teams to provide feedback on product and technical issues, along with recommendations for enhancements.
- Coordinate field testing and collect feedback for new hardware and software solutions.
- Collaborate closely with Customer Support to maintain a feedback loop on key technical and product-related issues, ensuring high customer satisfaction levels.
- Lead customer engagement on the application of energy storage systems and evaluate partnerships with equipment providers and software integration teams.
- Develop technical documentation to support the portfolio of energy storage products, including specifications, manuals, safety certifications, and proposals.
Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a Master's degree is preferred.
- A minimum of 3 years of experience in energy storage system engineering, design, technical pre-sales support, and project management.
- Strong ability to communicate complex technical concepts effectively to external partners and customers.
- Excellent networking and communication skills.
- Willingness to travel locally, domestically, and occasionally internationally.
At Gotion, we recognize that base pay is just one component of our comprehensive compensation package. The base pay range for this role is competitive and will be determined based on skills, qualifications, experience, and location.
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