Technical Solutions Engineer
2 weeks ago
Gotion, Inc. is a pioneering organization located in Silicon Valley, California, with research and development centers across Ohio, China, Japan, and Europe. We are at the forefront of innovation in electric vehicle and energy storage technologies, particularly in lithium batteries and associated systems, aiming to accelerate the transition to electrified transportation and promote sustainable development.
Our Mission:
At Gotion, we are driven by a vision of global green energy. We are not merely filling positions; we are building a community of passionate individuals committed to making a difference. We provide exceptional opportunities for those seeking a dynamic and challenging work environment where every team member is valued and plays a crucial role in our collective growth.
Key Responsibilities:
- Deliver pre-sales technical assistance for customer engagements, including the creation of documentation and best practices to ensure high-quality designs and minimize post-sales technical issues.
- Manage technical account engagements during pre- and post-sales phases as an integral member of the sales team, ensuring comprehensive design, installation, and operational plans are developed and communicated for successful adoption of energy storage solutions.
- Provide pre-sales technical support for utility-scale and commercial projects, ensuring high-quality designs that optimize customer capital and labor expenditures.
- Engage with Research and Development and Product Management teams to provide feedback on product and technical issues, recommending improvements and leading the development of market training and tools.
- Coordinate field testing and gather feedback for new hardware and software solutions.
- Collaborate closely with Customer Support to create a feedback loop on key technical and product-related issues, ensuring high customer satisfaction, particularly with top installer accounts.
- Lead customer engagement on the application of energy storage systems and collaborate with partners for equipment provision and software integration.
- Develop technical documentation to support the portfolio of energy storage products, including specifications, manuals, safety certifications, and proposals.
Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field; a Master's degree is preferred.
- A minimum of 3 years of experience in engineering/design, technical pre-sales support, and project management within the energy storage sector.
- Strong ability to communicate complex technical concepts effectively to external partners and customers.
- Excellent networking and communication skills.
- Willingness to travel locally, nationally, and occasionally internationally.
Compensation:
The base pay is one component of our comprehensive compensation package at Gotion, determined within a range based on skills, qualifications, experience, and location. Expected pay range for this role is $1-$2 USD.
Gotion is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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