Retail Maintenance Expert

2 weeks ago


New York, New York, United States Global Channel Management Full time
About the Role

We are seeking a highly skilled Store Retail Maintenance Specialist to join our team at Global Channel Management.

Key Responsibilities
  • Manage daily Work Order volume and communicate effectively with Store Maintenance and Brand Leadership partners.
  • Analyze data to identify trends, cost drivers, and suggest necessary changes to support business initiatives.
  • Understand current business KPIs and propose actions to achieve them.
  • Create, review, and evaluate system-generated service partner reports to assess vendor performance.
  • Continuously look for opportunities to optimize vendor responsiveness, reduce repair/replacement time, and overall costs.
Requirements
  • 3+ years of work experience in retail maintenance environment.
  • Bachelor's Degree in Business Management or related field.
  • Superior communication skills, both verbal and written.
  • Strong computer skills, including Outlook, Word, Excel, and PowerPoint.
  • Ability to think strategically and creatively.
  • Ability to navigate and make decisions without clear direction.
  • Proven ability to convert data into plans.
  • Organized-driven team member, able to act independently and switch rapidly between different projects/tasks in a fast-paced environment.
Preferred Qualifications
  • Understanding of facilities repairs and maintenance in a complex retail environment.
  • Experience using ServiceChannel.

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