Senior Meeting Coordinator

1 week ago


El Paso, Texas, United States Hotel Paso Del Norte Full time
Job Overview

Hotel Equities, a distinguished hotel development and hospitality management firm, is seeking an exceptional Senior Meeting Coordinator to join our team at the Hotel Paso Del Norte.

Role Summary:

The Senior Meeting Coordinator plays a vital role within the sales department, concentrating on managing smaller groups (up to 24 rooms at peak) and intimate gatherings of 50 attendees or fewer. This position encompasses all facets of the sales cycle, from handling inquiry calls and securing bookings to confirming arrangements and providing support to groups during their stay. Additional duties include responding to phone inquiries and assessing clients' needs for meetings and events. This role reports directly to the Director of Catering.

Key Responsibilities:

  • Maximize room rental revenue.
  • Foster repeat business through the development of long-term client relationships.
  • Possess a comprehensive understanding of sales strategies, including effective closing and negotiation techniques.
  • Conduct hotel site inspections and deliver client presentations with confidence.
  • Collaborate with the Chef to create innovative and appealing menu options while ensuring competitive pricing.
  • Work closely with the banquet team to ensure seamless event execution and operations. Quickly assess alternatives and determine a course of action.
  • Oversee the overall direction, coordination, and continuous assessment of operations. Ensure meticulous execution of all banquet event orders generated by the Catering Department.
  • Monitor group room allocations and occupancy, generating detailed resumes for operational departments.
  • Engage with external vendors to guarantee client satisfaction for all events and groups.
  • Adhere to company attendance policies.
  • Perform any other job-related tasks as assigned.
  • Prepare and distribute requested marketing materials to designated clients or guests, which may include catering menus, brochures, meeting room layouts, and area maps.

Qualifications and Skills:

High School diploma or equivalent qualification.

Experience with major hotel brands and their operational standards.

This position requires the following abilities:

  • Proof of eligibility to work in the United States.
  • A minimum of two to three years of relevant experience in customer service or the hospitality sector.
  • Ability to consistently project a warm, friendly, and positive demeanor.
  • Strong communication skills.
  • Detail-oriented with excellent organizational capabilities.
  • Ability to multitask effectively, transitioning smoothly between various activities.

Additional Attributes:

  • A genuine passion for people and service.
  • Strong interpersonal skills are essential for interactions with guests and team members.
  • Proficient reading and writing skills for completing paperwork and logging information.
  • Basic math skills for handling transactions.
  • Problem-solving and motivational skills are frequently utilized.
  • Flexibility to work varied hours, including evenings, weekends, and holidays.

Benefits Overview:

  • Team-oriented and values-driven culture.
  • Comprehensive medical, dental, and vision coverage.
  • Paid vacation and holidays.
  • Employee assistance programs.
  • Opportunities for career advancement and management training.
  • Discounted room rates across the portfolio.
  • Additional perks including movie tickets and attractions.
  • 401(k) retirement plan.
  • Employee discounts.
  • Life insurance options.
  • Referral program.


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