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Sales Operations Leader

2 months ago


Phoenix, Arizona, United States Oldcastle BuildingEnvelope Full time

As the Sales Operations Leader for the Southwest Region, you will partner with Regional Leadership to establish achievable sales objectives for the Sales team, ensuring alignment with the overarching company strategy. This position is responsible for crafting and executing sales initiatives under the guidance of the Regional Sales Director, focusing on the company's goals across both Glass and Metal divisions. You will oversee a team of sales professionals, driving them to meet their sales objectives.

This role is crucial in nurturing relationships with clients, the sales team, and internal stakeholders. We are committed to creating a collaborative and results-oriented workplace.

Primary Responsibilities

  • Strategic Development: Formulate and execute sales strategies that resonate with the company's objectives, emphasizing total sales revenue and margin growth. Collaborate with the Sales Operations team to analyze market trends and optimize resource allocation.
  • Target Setting: Work alongside sales operations and finance to establish realistic sales targets for the team that align with the company's strategic direction.
  • Team Management & Development: Inspire, manage, and guide the sales team to achieve their sales goals. Provide training to enhance the skills and knowledge of the sales personnel, ensuring collaboration across Glass and Metal teams.
  • Performance Monitoring: Continuously assess sales performance and implement corrective measures as needed. Report results to senior management and ensure the team effectively tracks customer interactions and manages the sales pipeline in the CRM.
  • Relationship Building: Cultivate strong relationships with clients, the sales team, and internal partners.
  • Customer Experience: Utilize all available resources to provide an exceptional customer experience.
  • Sales Engagement: Participate in sales activities for key or challenging clients to drive growth.

Essential Competencies

  • Prioritize safety in all daily operations.
  • Conduct business with integrity and transparency.
  • Establish and maintain trusting relationships.
  • Foster brand loyalty among customers.
  • Mentor and motivate the Sales Team.
  • Facilitate successful customer interactions.
  • Align and execute sales strategies effectively.
  • Focus on achieving results.

Qualifications and Experience

  • Bachelor's Degree in sales/marketing or equivalent experience preferred.
  • At least 5 years of sales experience required.
  • Residence in the Southwest region is mandatory.
  • Experience in building materials, construction, architectural aluminum, or glass sales is preferred.
  • Demonstrated leadership abilities to build and develop a dedicated sales team.
  • Passion for training and empowering team members to exceed their objectives.
  • Experience in large, complex organizations is a plus.
  • Results-driven, ensuring commitments are met while continuously enhancing customer experience.
  • Strong written and verbal communication skills across all organizational levels.
  • Proficient in customer service, problem-solving, and analytical skills.
  • Attention to detail and strong organizational skills are essential.
  • Excellent interpersonal skills.

Additional Information

  • Lead a team of 6-8 direct reports.
  • Travel requirements: 50-60%, including air travel.

About Us

At Oldcastle BuildingEnvelope, we are committed to excellence every day. Our mission is driven by a passion for leading our industry and building a sustainable future. We focus on exceeding customer expectations and delivering innovative solutions. Our success is fueled by the dedication of our empowered teams and partners who strive for excellence in the markets where we operate.

We believe that safety, integrity, performance culture, teamwork, customer centricity, and agility are fundamental to our identity and how we achieve success daily.