Export Sales Coordinator

2 weeks ago


Cleveland, Ohio, United States Preformed Line Products Full time
Job Title: Export Sales Coordinator

The Export Sales Coordinator plays a critical role in facilitating the company's international sales activities, ensuring seamless communication between the corporate headquarters and global customers and subsidiaries.

Key Responsibilities:
  • Quote Management: Develop accurate and complete quotations, considering product specifications, pricing, lead times, delivery terms, and packaging requirements.
  • Sales Order Processing: Receive and process sales orders, expediting orders as needed, coordinating shipping with manufacturing facilities, vendors, and freight forwarders.
  • Export Documentation: Prepare export documentation, including determining correct harmonized codes, to ensure compliance with customs regulations and import laws.
  • Customer Communication: Correspond with customers, freight forwarders, banks, and internal personnel to ensure prompt and courteous customer satisfaction.
  • Project Setup: Set up projects to purchase machinery, machine parts, and tooling by subsidiaries.
  • Sales Analysis: Analyze sales history and buying patterns to recommend economic order quantities and full package quantities, improving efficiencies.
  • Financial Management: Process debits, credits, RMAs, and adjust customer invoices as necessary.
  • Contract Review: Review and approve payments from freight forwarders and determine the amount to be billed to the customer.
  • Customer Account Management: Maintain accurate customer account records, updating notes to ensure terms and conditions are met.
  • Reporting: Prepare sales reports and analysis as necessary.
Requirements:
  • Education: Minimum of two years of college; a bachelor's degree in business or marketing is preferred.
  • Experience: Five to ten years of previous work experience in a customer service environment, preferably in a manufacturing or export setting.
  • Import/Export Compliance: Minimum of five to seven years of experience in import/export compliance.
  • Technical Skills: Working knowledge of Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint; experience with an Enterprise Resource Planning (ERP) system, especially IFS, is beneficial.
  • Personal Qualities: Motivated individual with excellent verbal and written communication skills, able to set priorities and manage time effectively.


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