Customer Service Representative

2 weeks ago


West Hartford, Connecticut, United States The Granite Group Full time

Bath Store Sales Associate

Department: Groton Showroom

Location: West Hartford, CT

The Granite Group is seeking a dedicated Bath Store Sales Associate to collaborate with our sales team in fostering an exceptional shopping atmosphere, finalizing transactions, and providing outstanding post-sale operational and customer service assistance. This is a full-time role that may require availability during evenings and weekends.

Key Responsibilities

  • Welcome customers in a courteous and professional manner, both in person and over the phone.
  • Assist in coordinating schedules for customer visits and appointments for sales representatives.
  • Respond promptly to customer inquiries via voicemails and emails.
  • Collaborate with the Director of The Granite Group to maintain product displays in excellent condition and ensure they are current.
  • Engage in ongoing product knowledge and sales training sessions provided by the company and its vendors.

Qualifications

High school diploma or equivalent (GED) is required.

Join a supportive community where you can learn from exceptional service, integrity, and professionalism. Our company is built on strong values, a rich history, and a commitment to empowering our team and serving our customers. We prioritize internal promotions and offer numerous opportunities for career advancement. If you envision a future in sales and design, this position could be the perfect fit for you.

As a full-time team member, you will enjoy comprehensive health benefits for you and your family, wellness discounts, employee assistance programs, discounts on products, a 401k plan with company matching, and various financial protection options (HSA, FSA, life insurance, etc.). Additionally, you will accrue paid time off totaling 15 days annually, along with paid company holidays. We also encourage community involvement through initiatives like TGG Cares and more.



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