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2 months ago
Job Summary:
As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers. Your primary goal will be to ensure that every customer leaves the store satisfied and eager to return.
Key Responsibilities:
- Provide personalized service to customers, addressing their needs and concerns in a timely and professional manner.
- Assist customers with the selection of merchandise, offering recommendations and solutions to meet their needs.
- Process cash register transactions accurately and efficiently, handling customer payments and returns with a smile.
- Stay up-to-date on store products and services, being able to answer customer questions and provide information on promotions and sales.
- Work collaboratively with the store team to maintain a clean and organized store environment, ensuring a positive shopping experience for all customers.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced retail environment, handling multiple tasks and priorities with ease.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.
