Customer Service Coordinator
6 hours ago
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services.
Key Responsibilities- Coordinate workload allocation among warehouse workers, material handlers, and drivers to ensure efficient operations.
- Prepare work orders, troubleshoot orders, and resolve discrepancies as needed to maintain workflow.
- Assign and release orders sent for loading and unloading, and allocate and research inventory for orders.
- Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
- Maintain and generate required reports, process, audit, and file various documentation.
- Proficiency in Microsoft Office and ability to communicate effectively with carriers, customers, employees, and management.
- Proven ability to multitask and prioritize workload in a fast-paced environment.
- High school diploma or equivalent, and 1 year of customer service experience, with 6 months of experience in a warehouse setting.
We engineer faster, smarter, leaner supply chains. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
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