Community Services Program Leader

2 weeks ago

Sacramento, California, United States Hope Cooperative (aka TLCS, Inc.) Full time
Position Overview

Are you an enthusiastic professional dedicated to fostering positive change in the community? Hope Cooperative is a nonprofit organization committed to transforming lives through permanent supportive housing, mental health support, substance-use recovery, and essential life skills training. We are expanding our team and currently seeking qualified candidates.

Join us in our mission to address homelessness in our community. We are looking for talented individuals who can contribute their skills and knowledge to empower those with mental health challenges, promoting independence and preventing homelessness.

Position Title: Program Director (MHRS Required / Licensed or Licensed Waived Preferred)
Programs and Location: CORE Marconi (Sacramento)
Employment Type: Full-time exempt, Monday-Friday, with potential evening and weekend hours
Compensation: $3, MHRS) / $4, Associate) / $ Licensed) paid semi-monthly
Benefits: Our organization offers a comprehensive benefits package, which may include:

  • 21 PTO days annually (4 weeks/1 day)
  • 26 PTO days after 5 years (5 weeks / 1 day)
  • 6 days of paid sick leave
  • 9 paid holidays
  • Personal Days (Floating Holidays)
  • Employer-sponsored health insurance
  • Flexible Spending Account
  • 401k matching
  • Employee Assistance Program
  • Regular pay scale increases
  • Flexible working hours
  • Company-provided mobile device and laptop for select positions
  • Clinical supervision towards licensure
  • Annual staff appreciation events
  • Gift Card Program
  • Referral bonuses
  • Transfer of sick time to PTO
  • PTO cash-out options
  • Optional dental, vision, life, accident, and disability insurance.

Key Responsibilities: The following duties are essential to this role:

  • Provide compassionate support to individuals through active listening and empathy, fostering a message of hope and recovery.
  • Implement and teach best practices in mental health recovery.
  • Observe, assess, and intervene in client situations related to mental health and substance use, within professional scope.
  • Ensure the safe and effective delivery of services to clients, adhering to established policies and standards.
  • Coordinate treatment plans with psychiatrists and other team members or community resources as necessary.
  • Keep direct report staff informed about relevant agency matters.
  • Act as a liaison with Sacramento County departments and funding sources to manage contracts and reports.
  • Ensure compliance with documentation standards set by the agency and funding sources.
  • Support managers with personnel issues, following established policies and seeking consultation when needed.
  • Assess, train, and mentor direct reports, including interns and volunteers, to maintain high-quality services.
  • Oversee the review and evaluation of employment applications, conduct interviews, and make hiring recommendations.
  • Manage program budgets, recommending adjustments and ensuring adherence to financial limitations.
  • Provide after-hours support and crisis intervention as required.
  • Assist with organizational development, grant writing, and major projects.
  • Develop new procedures and policies as needed.
  • Act as a Mandated Reporter for suspected abuse or neglect of vulnerable populations.
  • Ensure accurate admissions and discharges in line with established criteria.
  • Protect the confidentiality of all Protected Health Information (PHI) by following HIPAA guidelines.

Qualifications:

  • Minimum of four years of experience in a supervisory role.
  • Three years of full-time experience in a mental health environment.
  • Expertise in the Medi-Cal billing system.
  • Knowledge of social rehabilitation principles and group work.
  • Familiarity with community organizations and resources.
  • Experience with individuals facing substance abuse challenges, particularly those with dual diagnoses, is preferred.
  • Understanding of 12-Step Programs and/or personal recovery experience is advantageous.
  • Experience as a consumer of mental health services or as a family member of a consumer is desirable.

Licenses and Certifications:

  • Must qualify as a Mental Health Rehabilitation Specialist.
  • Possess a valid California Driver's License and current vehicle insurance.
  • Must obtain CPR and First Aid certifications within the first six months of employment.
  • Complete Pro-Act training and obtain certification within the first year.
  • If applicable, obtain 5150 designation within the first year.

Additional Skills and Requirements:

  • Ability to pass FBI and/or DOJ background checks.
  • Experience as a consumer of mental health services or as a family member of a consumer is desirable.

Hope Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer. We do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, or any other protected class. We value a diverse and culturally rich workforce and encourage all candidates to apply.

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