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Restoration Team Leader
2 months ago
Position Summary:
As a Restoration Team Leader at PETRA SA SERVICES, you will embody a 'Collaborative Spirit' while executing assigned tasks in accordance with our operational standards. Your role is pivotal in ensuring that all client requirements are fulfilled with empathy and professionalism. You will support your team and supervisors in various restoration projects, focusing on water damage and mold remediation, while also maintaining the company's vehicles, tools, and resources. Our team members are dedicated to exceeding client expectations during challenging times by delivering exceptional service that distinguishes us in the property recovery sector.
Key Responsibilities:
- Enhancing Customer Satisfaction and upholding the company’s reputation
- Executing all facets of the restoration process efficiently
- Conducting regular maintenance and organization of vehicles and equipment
- Collaborating with your supervisor to promote team cohesion and productivity
- Adhering to uniform and policy standards as outlined in the Brand Identity Guide
- Ensuring job sites are left clean and organized
- Building expertise in production through hands-on service delivery
- Maintaining the highest standards of cleanliness for products and equipment
- Facilitating clear communication with office personnel, supervisors, and fellow team members
Qualifications:
- Commitment to ongoing learning and professional development
- Strong attention to detail in organization and maintenance of facilities and equipment
- Proficiency in record-keeping and effective communication
- Understanding and adherence to safety protocols, ensuring care for colleagues and clients
- Ability to manage multiple tasks and meet deadlines
- Physical capability to lift a minimum of 50 lbs. and remain on your feet for extended periods
PETRA SA SERVICES is a premier provider of emergency property restoration solutions, assisting individuals and businesses in overcoming the significant challenges posed by water, fire, mold, and other property damage incidents. We foster a culture of 'servant leadership', aiming to create an environment where our team members can thrive both professionally and personally through dedicated service to our clients and communities.