Patient Registration Specialist
2 weeks ago
Position Overview:
The Patient Registration Specialist within the Float Pool at AdventHealth Centra Care plays a crucial role in ensuring a positive initial experience for patients. This position is essential in fostering a welcoming environment where patients feel valued and respected.
Key Responsibilities:
- Enhance customer service by managing the patient experience effectively.
- Handle incoming calls and address patient inquiries to ensure swift and accurate resolutions.
- Exhibit age-appropriate communication skills, capable of assessing and interpreting relevant patient data.
- Collect essential demographic, employment, insurance, and medical condition information to facilitate precise patient registration.
- Gather client details for workers' compensation and corporate accounts, confirming authorization and requested services.
Qualifications:
- A high school diploma or equivalent is required.
- Current CPR certification must be maintained; if not valid at the time of hire, it must be obtained within the first ninety days of employment.
Work Environment:
This position requires flexibility in scheduling, with full-time availability needed, including rotating weekends. The role involves floating to various clinics within the Central Florida area.
Benefits:
- Comprehensive benefits from day one.
- Paid time off available from the start.
- Student loan repayment assistance.
- Resources for whole-person wellbeing.
- Mental health support and resources.
Commitment to Diversity:
AdventHealth Centra Care is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.
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