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Patient Account Management Specialist

2 months ago

Maitland, Florida, United States Complete Care Full time
Job Overview

Are you prepared to embrace a multifaceted role that merges leadership skills, administrative capabilities, and outstanding client service abilities? We are in search of a committed and skilled professional to take on the essential role of Billing Account Manager at Complete Care.

Role Summary: The Billing Records Chart Auditor plays a crucial role in pinpointing errors in billing and coding documentation, including any missing, incomplete, or incorrect information within patient records.

Key Responsibilities:

Accommodations may be provided to enable individuals with disabilities to fulfill job-related tasks.


• Conduct quality assurance of billing records.


• Organize and develop chart verification checklists.


• Identify and document any missing, incomplete, or incorrect data or documentation.


• Proactively communicate with team members, clinical directors, and both clinical and billing personnel to rectify identified errors.


• Comprehend the critical aspects of accurate documentation.

Required Skills & Expectations:


• Ability to work independently.


• Proficiency in navigating EHR systems and Salesforce efficiently.


• Stay updated on all revised processes and procedures.


• Solid understanding of proper documentation practices and effective record-keeping.


• Maintain effective communication with the Direct Manager.


• Uphold the confidentiality of patient information and records.


• Hold an active Certified Professional Coder certification.

If you are eager to contribute to a flourishing healthcare environment, we encourage you to consider this opportunity and bring your commitment to excellence to Complete Care.

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