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Patient Registration Specialist
2 months ago
Position Overview:
The Patient Registration Coordinator plays a crucial role in establishing the initial connection between patients and our healthcare services. This position emphasizes the importance of customer service, ensuring that patients feel welcomed, secure, and valued from their very first interaction.
Key Responsibilities:
- Manage the complete patient registration process, ensuring accuracy and efficiency.
- Provide exceptional customer service by addressing patient inquiries and concerns promptly.
- Utilize effective communication skills tailored to various age groups, ensuring clarity and understanding.
- Gather essential demographic, employment, insurance, and medical information to facilitate accurate registration.
- Verify authorization and services requested for workers' compensation and corporate accounts.
Qualifications:
- High school diploma or equivalent required.
- Current CPR certification is mandatory; if not obtained prior to hiring, it must be secured within the first ninety days of employment.
Work Environment:
This role requires flexibility, with the expectation of floating to various clinics within the designated region. The schedule includes full-time hours with rotating weekends and open availability.
About AdventHealth Centra Care:
AdventHealth Centra Care is dedicated to providing comprehensive care through our urgent care clinics, equipped to handle a wide range of non-life-threatening conditions. Our commitment to community health is reflected in our board-certified physicians and the resources available to our patients.
Equal Opportunity Employer:
We uphold a strong commitment to diversity and inclusion, ensuring equal opportunities for all individuals regardless of race, color, creed, religion, national origin, sex, marital status, age, or disability.
