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IT Operations Coordinator

2 months ago

Middlebury village, Vermont, United States Middlebury College Full time
Job Summary

The IT Operations Coordinator plays a vital role in the operational responsibilities of the ITS Technology Support Services team. This position assists with administrative tasks, project coordination, scheduling, budgeting, purchasing, inventory control, and change management processes.

Key Responsibilities
  • Coordinate external communications for internal ITS projects, tracking milestones, and asset lifecycle management
  • Maintain accurate records of IT assets, including hardware and software
  • Ensure proper handoff for vendor break/fix issues with equipment
  • Work with vendors to procure necessary IT equipment, software, and manage inventory levels
  • Generate reports on asset usage, inventory status, and deployment progress
  • Coordinate annual printer replacement operations, including communicating with external vendors and stakeholders
Requirements
  • Fluency with multiple channels to support customers, including email, Zoom, and instant messaging
  • Proficiency with email, spreadsheets, and office productivity suites
  • Ability to create reports with Excel or Google worksheets, using pivot tables and graphs
  • Interest and fluency with technology in the workplace
  • Strong organizational and project management skills
  • Proficiency with asset management software and tools
  • Excellent oral and written communication skills in English
  • Ability to work independently and as part of a team
Benefits

Middlebury College offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits. Employees also enjoy a generous time-away program, up to 34 days per year, and access to athletic facilities, discounts at the College store, library privileges, and discounts at cultural and sporting events.