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Administrative Support Specialist

2 months ago

Milwaukee, Wisconsin, United States Epiq Full time
Job Summary

Epiq is seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will play a critical role in providing exceptional support to our clients, ensuring seamless day-to-day operations, and contributing to the overall success of our organization.

Key Responsibilities
  • Mail Services: Ensure timely and accurate processing of mail and accountable packages, adhering to strict schedules and protocols.
  • Copy Services: Produce high-quality copies, prints, and scans, meeting exacting standards and client expectations.
  • Reception: Provide exceptional customer service, answering phone calls, and greeting visitors with a professional and friendly demeanor.
  • Hospitality Services: Maintain and coordinate client conference rooms, common areas, and kitchens, ensuring they are clean, stocked, and ready for use.
  • Floor Coordination: Oversee the upkeep of copy rooms, stock supplies, deliver paper, and perform basic daily maintenance tasks.
  • Facilities Services: Perform various tasks, including hanging pictures, small office moves, cleaning services, and communicating with key client contacts regarding building and equipment concerns.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: Minimum of 1 year of work experience in a customer service field.
  • Skills: Ability to multitask, attention to detail, and resolve issues with professionalism and tact.
  • Physical Demands: Ability to lift or move 40 lbs or greater, grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs, and walk, bend, kneel, stand, or sit for extended periods.
  • Preferred Shift: 8:30 AM - 5:30 PM.
Compensation and Benefits

The compensation range for this role is $13.96 to $20.94 USD per hour, and may be eligible for an annual bonus. Actual compensation will be dependent upon individual location, skills, experience, and qualifications.

Equal Employment Opportunity

Epiq is an equal opportunity employer and complies with all applicable equal employment opportunity laws. We prohibit unlawful discrimination based on any protected characteristic, including race, religion, ethnicity, color, sex, sexual orientation, gender identity, or expressions, and other protected bases.