Environmental Customer Service Representative

1 month ago


Norwell, Massachusetts, United States Clean Harbors Full time
Job Title: Central Customer Service Representative

At Clean Harbors, we are committed to providing exceptional customer service and support to our clients. As a Central Customer Service Representative, you will play a critical role in ensuring that our customers receive timely and effective support for their environmental, energy, and industrial needs.

Key Responsibilities:
  • Provide exceptional customer service and support via phone, email, and online platforms
  • Ensure timely resolution of customer issues and concerns
  • Manage customer accounts, including account setup, waste profile, routing, pricing, and PO issues
  • Collaborate with sales and operations personnel to ensure seamless communication and issue resolution
  • Responsible for data integrity of proactive call and milkrun programs
Requirements:
  • BS/BA in Business or Environmental Science preferred
  • Strong verbal and written communication skills
  • Strong organizational and time management skills
  • Ability to handle multiple tasks simultaneously
  • Proficient in Windows Office-based applications

Clean Harbors is a leading provider of environmental, energy, and industrial services throughout the United States, Canada, Mexico, and Puerto Rico. We are committed to solving tough problems through innovation and proven methodology. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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