Adult Education Support Specialist

2 weeks ago


New York, New York, United States RFCUNY Full time

Support Coordinator for Adult Education and ESL Programs at RFCUNY

Are you dedicated to empowering individuals and enhancing community engagement? We are seeking a meticulous Support Coordinator for our Adult and ESL programs at RFCUNY. In this position, you will undertake a range of case management responsibilities, including interacting with participants, crafting individualized service plans, and connecting individuals with appropriate agencies and resources.

  • Oversee a caseload while ensuring the confidentiality of records
  • Assist participants in navigating external services and organizing transportation
  • Facilitate workshops, meetings, and follow-up sessions with clients
  • Engage with stakeholders and participate in team meetings
  • Offer support in resume writing and job interview preparation
  • Enhance access to community resources and perform intake services
  • Enter participant data into the State portal
  • Work schedule includes Monday to Thursday with two evenings

Additional Responsibilities

Carry out any other tasks as directed by the Supervisor or Director.

Qualifications

  • Associate's Degree (Bachelor's Degree preferred)
  • Bilingual skills in English/Spanish or English/French are advantageous
  • 2-3 years of relevant professional experience
  • Self-motivated with strong collaborative skills
  • Familiarity with public assistance programs and low-income housing options
  • Proficient in computer applications with excellent interpersonal and organizational skills


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