Executive Director of Food Service Operations

6 days ago


Houston, Texas, United States Compass Group, North America Full time
About Compass Group, North America

We are a leading foodservice and support services company, known for our great people, great service, and great results. Our company has over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.

Job Summary

We are seeking a highly skilled and experienced Executive Director of Food Service Operations to join our Management team. As a key member of our team, you will be responsible for the overall operation and cost-effective management of multiple dining service departments in more than one facility in a given geography.

Key Responsibilities:
  • Be well-versed in all aspects of foodservice management, with a proven track record of success.
  • Takes ownership of the operation and ensures operation meets all timelines for service and all other timelines established by management and/or client.
  • Manages all financials including planning, budget development and analysis, and financial reporting.
  • Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients, and customers.
  • Demonstrates initiative and good judgment in assisting customers, clients, peers, and subordinates.
  • Conducts management meetings.
  • Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations.
  • Audits units to ensure conformance with the Company, government, and accrediting agency standards, regulations, and codes regarding food storage, preparation, sanitation, and record keeping.
  • Hires, trains, and orients new management associates.
Preferred Qualifications:
  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred.
  • Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training.
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • P&L accountability and contract-managed service experience is desirable.
  • Multi-unit management experience preferred.
  • Experience with cash retail operations.
  • Retail marketing experience is highly desirable.
  • Supervisory, leadership, management, and mentor skills.
  • Good communication skills both written and verbal.
  • Ability to communicate on various levels to include management, customer, and associate levels.
  • Knowledge of financial, budgetary, accounting, and computational practices.
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail, and the Internet.
  • Certified Dietary Manager (CDM) certification highly desirable.


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