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Food Service Director

2 months ago

Houston, Texas, United States Brewingz Full time
About the Role

Brewingz is seeking a highly skilled and experienced Kitchen Supervisor to join our team. As a key member of our management team, you will be responsible for the overall food and kitchen operation of our unit, serving in the General Manager role in their absence.

The ideal candidate will have a strong sales-based focus, excellent leadership skills, and the ability to manage a team to meet business objectives. You will be responsible for implementing business strategies, managing employee development, and ensuring the highest standards of customer service.

Key Responsibilities
  • Manage all back-of-house operations, including quality, food production, inventory, food ordering, housekeeping, and menu management.
  • Assist in the development of overall strategy for the unit to meet business objectives, develop employees, and meet sales goals in all applicable sales avenues.
  • Make business decisions using numeric reasoning, understanding the multiple business outcomes affected by each decision.
  • Manage the direction of the unit in the General Manager's absence.
  • Manage the highest standard of customer service through effective coaching.
  • Communicate and follow-up on unit objectives with all staff through to completion.
  • Maintain a sales-based focus, proactively seeking out sales opportunities to establish and maintain business relationships.
  • Manage the highest quality standards to ensure a safe working environment, including a zero deviation from HAACP and Board of Health standards.
  • Develop assistant Kitchen Supervisors to effectively manage sales, costs, quality, and people basics.
  • Recruit, develop, and retain appropriately skilled staff to work in the restaurant and/or handle To-go and banquet events.
  • Develop all staff in the unit to prepare them for future positions.
  • Positively impact the unit through demonstrated creativity in assisting in the development and implementation of strategic initiatives.
  • Appropriately schedule staff for forecasted sales.
  • Audit internal processes and adjust as needed to complete assigned operational goals.
  • Manage employee relations issues to ensure a harmonious work environment for all staff.
  • Support the Division General Manager in effectively communicating issues, concerns, and special needs/projects and day-to-day business of the unit with the Area Director.
  • Fulfill any additional responsibilities as needed to move the line faster, assist in delivering product, and serving food to customers.
Requirements
  • Regularly stand, walk, talk, carry, bend, stoop, turn, and lift in excess of 50 pounds.
  • Ability to drive, view a computer monitor, and type/write on a regular basis.
  • Upbeat, outgoing, and positive attitude.
  • Excellent verbal communication and interpersonal skills.
  • Ability to work effectively within a team.
  • Ability to be on your feet and alert for extended periods of time.
  • Ability to lift up to 50 lbs. as needed.
  • Continuous use of hands and arms.
  • Continuous bending, reaching, and twisting.
  • Maintain a strong personal image and uniform standards.
  • Required to have a Texas Food Handlers permit.