Restaurant Operations Supervisor

2 weeks ago

Florence Kentucky, United States Raising Cane's Full time

Overview:
Initial compensation range (dependent on location, experience, etc.): $24.50 / hour

At Raising Cane's Chicken Fingers, we are dedicated to serving the finest and most delectable chicken finger meals. Our ONE LOVE is supported by our Crew, our unique Culture, and the Community that makes it all worthwhile.

Every skilled team member in our establishments plays a crucial role in our success and is a valued asset to our rapidly expanding organization.

We operate with a clear sense of purpose, focusing on our chicken finger meals, customers, crew, communities, and company culture.

We are continually striving to elevate our standards.

The future for Raising Cane's is centered on growth, and we are on track to become one of the top ten restaurant companies in the United States.


Your Role at Raising Cane's:


The Operations Supervisor is accountable for assisting the Restaurant Leader in achieving operational excellence within the restaurant and maintaining Raising Cane's standards and culture across all facets of restaurant operations.

The work environment involves a dynamic kitchen setting and engaging with customers. This role requires extended periods of physical activity, including walking, standing, and lifting.

It also involves working both indoors and outdoors in varying temperatures, with food products and common allergens, industrial equipment, and commercial cleaning agents, necessitating the use of personal protective equipment and ergonomic practices to fulfill job responsibilities.


Benefits for Full-time Restaurant Managers:
Medical, Dental, Vision & Pharmacy Benefits

Dependent Care & Healthcare Flexible Spending Account

Pet Insurance

401(k) With Employer Match (age 21 & older)

Tuition Reimbursement

Short-term & Long-term Disability

Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:
Weekly Pay

Competitive pay + monthly bonus

Paid Time Off & Sick time

8 paid Holidays a year

Early closure for company events

Casual Work Attire

Perkspot Employee Discount Program


Key Responsibilities:
Your Impact and

Key Responsibilities:

Purpose of the Position:
Implements restaurant operational functions

Acts as the manager on duty and oversees the opening and closing of the restaurant

Manages cash handling processes and ensures accountability

General Responsibilities:
Enforces Raising Cane's policies and standards

Implements shift management while meeting Raising Cane's operational and safety standards

Utilizes necessary tools, forms, and logs to support shift execution, document outcomes, and take corrective actions when required

Allocates team members during a shift

Delivers exceptional customer service

Employs reward and recognition programs for the team members in the restaurant

Authorizes employee functions requiring managerial approval (e.g., discounts, promotions, timeclock overrides, etc.)

Ensures cleanliness of the restaurant and that the facility is in optimal working condition

Completes additional duties as assigned

Qualifications:

Requirements for Success:
Detail-oriented, organized, and capable of managing multiple shifting priorities

Self-motivated, adaptable, and highly energetic with strong analytical, written, and verbal communication skills

Able to work effectively both independently and as part of a team

Capable of identifying and analyzing issues, setting objectives, creating plans, and executing those plans to resolve challenges

Proficient in various technology systems, including Microsoft Office (Excel, Word, and Outlook), with the ability to quickly learn and adapt to new systems

Able to work various shifts, including days, evenings, and weekends, and travel as necessary for work-related functions and training

Must complete all required training programs provided by Raising Cane's

3+ years of experience in restaurant or retail management

Experience with new restaurant openings is preferred

Must be 18 years of age or older

A high school diploma or equivalent is required; some college education is preferred

Raising Cane's values and appreciates individuality. EOE

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