General Manager
6 days ago
About Five Guys
Five Guys is a fast-casual restaurant chain known for its high-quality burgers, fries, and customer service. We are committed to providing an exceptional dining experience for our customers and a supportive work environment for our employees.
Job Summary
We are seeking a dynamic and experienced General Manager to lead our restaurant operations. As a General Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, including managing staff, controlling costs, and ensuring excellent customer service.
Key Responsibilities
- Restaurant Operations
- Direct and manage the day-to-day operations of the restaurant, including scheduling, inventory management, and cash handling.
- Ensure that all restaurant operations are running smoothly and efficiently.
- Staff Management
- Recruit, train, and develop a high-performing team of restaurant staff.
- Manage staff performance, including conducting performance evaluations and providing coaching and feedback.
- Customer Service
- Ensure that all customers receive excellent service and have a positive dining experience.
- Address customer complaints and concerns in a professional and timely manner.
- Financial Management
- Manage the restaurant's budget and financial performance, including controlling costs and ensuring profitability.
- Prepare and manage financial reports, including sales reports and profit and loss statements.
Requirements
- Leadership Experience
- 2+ years of experience in a leadership role in the restaurant industry.
- Operational Skills
- Proven ability to manage restaurant operations, including scheduling, inventory management, and cash handling.
- Customer Service Skills
- Excellent customer service skills, with the ability to provide a positive dining experience for customers.
- Financial Management Skills
- Ability to manage the restaurant's budget and financial performance, including controlling costs and ensuring profitability.
What We Offer
- Competitive Salary
- A competitive salary and bonus structure.
- Benefits
- A comprehensive benefits package, including health insurance, dental insurance, and vision insurance.
- Opportunities for Advancement
- Opportunities for career advancement and professional growth.
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