General Manager

6 days ago


Florence, South Carolina, United States Five Guys Full time

About Five Guys

Five Guys is a fast-casual restaurant chain known for its high-quality burgers, fries, and customer service. We are committed to providing an exceptional dining experience for our customers and a supportive work environment for our employees.

Job Summary

We are seeking a dynamic and experienced General Manager to lead our restaurant operations. As a General Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, including managing staff, controlling costs, and ensuring excellent customer service.

Key Responsibilities

  • Restaurant Operations
    • Direct and manage the day-to-day operations of the restaurant, including scheduling, inventory management, and cash handling.
    • Ensure that all restaurant operations are running smoothly and efficiently.
  • Staff Management
    • Recruit, train, and develop a high-performing team of restaurant staff.
    • Manage staff performance, including conducting performance evaluations and providing coaching and feedback.
  • Customer Service
    • Ensure that all customers receive excellent service and have a positive dining experience.
    • Address customer complaints and concerns in a professional and timely manner.
  • Financial Management
    • Manage the restaurant's budget and financial performance, including controlling costs and ensuring profitability.
    • Prepare and manage financial reports, including sales reports and profit and loss statements.

Requirements

  • Leadership Experience
    • 2+ years of experience in a leadership role in the restaurant industry.
  • Operational Skills
    • Proven ability to manage restaurant operations, including scheduling, inventory management, and cash handling.
  • Customer Service Skills
    • Excellent customer service skills, with the ability to provide a positive dining experience for customers.
  • Financial Management Skills
    • Ability to manage the restaurant's budget and financial performance, including controlling costs and ensuring profitability.

What We Offer

  • Competitive Salary
    • A competitive salary and bonus structure.
  • Benefits
    • A comprehensive benefits package, including health insurance, dental insurance, and vision insurance.
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth.

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