Digital Commerce Solutions Specialist

1 day ago


New York, New York, United States Flywheel Digital Full time
About the Role

Flywheel Digital is seeking a highly skilled Media Manager to join our Client Services team. As a key member of our team, you will be responsible for handling client relationships and serving as the primary point of contact for our clients.

Key Responsibilities
  • Lead daily and bi-weekly client engagements and drive strategy discussions
  • Support clients with the planning and development of budgets and deliver campaigns based on agreed-upon KPIs
  • Provide guidance on product optimizations and educate clients on best-in-class strategies to ensure campaigns are set up for success
  • Manage keyword selection and optimum bid levels across available advertising options
  • Develop and manage daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns
  • Establish key metric reports, track progress and trends, and effectively communicate campaign results and insights
  • Create, test, measure, and analyze customer shopping and purchasing behavior for improved outcomes
  • Provide mentorship to more junior members on the team to support their growth and development in their Flywheel careers
  • Monitor campaign activity against approved budgets, monitoring pacing regularly
  • Review search and display campaign activity daily but provide analysis on a weekly and monthly basis
  • Work with teams to identify new opportunities for clients under management
  • Work with teams to quickly identify and resolve any client issues
  • Identify and provide reminders of value Flywheel possesses for our clients
Requirements
  • 4+ years of experience managing accounts and working within a client-facing role
  • Proven experience in digital marketing and advertising, with a focus on Amazon's advertising platforms
  • Strong analytical skills and high proficiency in Microsoft Excel (i.e., pivot tables, vlookups, etc)
  • Detail-oriented, good project management, and organizational skills with the ability to work on tight deadlines
  • Experience in developing, managing, and analyzing online promotion campaigns
  • Strong interpersonal, presentation, and communication skills
  • Innovative, adaptable, and able to think independently with the ability to drive decisions using data
  • Ability to thrive in dynamic and demanding situations with minimum supervision
About Flywheel Digital

Flywheel Digital is a leading provider of digital commerce solutions that accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun, and engaging culture. We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others. Flexible vacation time, great learning and development opportunities, benefits that help you live your best life, parental leave and benefits, volunteering opportunities, and ERGs for inclusion and identity are just a few of the perks we offer.



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