Client Experience Specialist

3 weeks ago


Rochester, New York, United States Shear Ego International School Full time
Role Summary

This Administrative Assistant role in Salon Operations is responsible for delivering exceptional client experiences through effective communication, scheduling, and payment processing. The ideal candidate will be highly organized, possess excellent interpersonal skills, and be able to work in a fast-paced environment.

The successful candidate will also have a strong understanding of customer service principles, be able to work independently, and prioritize tasks efficiently. A high school diploma or equivalent is required, and previous experience in a similar role is preferred.

Estimated Salary Range: $45,000 - $60,000 per year

Key Responsibilities:

  • Scheduling and managing client appointments, including salon services and product sales
  • Processing payments and handling cash transactions
  • Providing exceptional customer service and resolving client complaints
  • Maintaining accurate records and reports, including sales data and client information
  • Assisting with inventory management and ordering supplies

What We Offer

At Shear Ego International School of Hair Design, we offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.



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