Med Spa Client Experience Specialist
2 weeks ago
Confident Med Spa, a dynamic medical aesthetics practice and spa, is seeking a motivated and results-driven Med Spa Client Experience Specialist. This exciting opportunity involves building strong relationships with clients, driving client retention, and promoting our services. As a key member of our team, you will play a vital role in shaping the client experience and contributing to our continued success.
About the Role:
This full-time position involves working closely with our providers and support staff to deliver exceptional client experiences. Key responsibilities include:
- Establishing strong relationships with clients to drive retention and growth
- Responding promptly to online inquiries and appointment requests
- Maintaining accurate patient records and demographics
- Preparing invoices and managing patient payments while ensuring HIPAA compliance
- Assisting providers with room preparation and procedures as needed
Requirements:
- High school diploma or equivalent
- 2+ years of customer service experience
- Proficiency in Microsoft products and point-of-sale systems
- Strong communication, attention to detail, and rapport-building skills
- Ability to multi-task and work independently
Salary Range: $42,000 - $58,000 per year
Benefits:
Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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Rochester, New Hampshire, United States Confident Med Spa Full timeJob OverviewWe are seeking a highly motivated Client Relations Coordinator to join our team at Confident Med Spa.
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