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General Manager
2 months ago
ASM Global is seeking a highly skilled and experienced General Manager to lead our Food and Beverage Division at our Del Mar, California venue.
Job Summary:The General Manager will be responsible for directing all activities within the Food and Beverage Division, working within established policies and procedures to achieve financial, strategic, and service goals and objectives. This includes maintaining effective client contact, providing leadership to operational management, and ensuring the highest level of quality service.
Key Responsibilities:- Review, approve, and monitor budgets, making recommendations for adjustments and alterations.
- Analyze information such as daily food sales, patron attendance, and labor costs to prepare budget and maintain cost control of facility operations.
- Oversight of Food and Beverage sales projections and budgets for assigned accounts and events.
- Oversight of event operations to ensure client satisfaction.
- Develop and implement standards of operation throughout assigned facilities to ensure the highest level of quality service.
- Represent in new business development through the Senior Vice President of Sales by identifying new clients, acquisitions, contracts, permits, proposal development, sales presentations, and contract negotiations.
- Direct the growth of assigned food and beverage accounts by marketing services to new and existing clients.
- Maintain liaison and work closely with ASM's financial and other staff services.
- Maintains cost and quality control standards. Ensures that all assigned accounts, buildings, and equipment meet requirements of state and local health laws and internal regulations.
- Directs the development and administers the execution of operating and marketing financial plans and documents; to include operating revenue and expense budgets; capital expense plans and budgets.
- Provides for control of day-to-day operations; assuring the coordination of plans, programs, and events; conducts post-event operational and financial review and analysis.
- Provides final approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility.
- Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations, agencies, departments, and individuals; assures and maintains the integrity of the facility and ASM in all forms of communication and personal contacts.
- Oversees and advises Human Resources on any necessary revisions/modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits.
- Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state, and federal regulations.
- Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with ASM policies and procedures.
- Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related fields facility of similar size and description or, equivalent combination of education and experience.
- Experience in contract negotiation, business law, purchasing procedures, and supervising personnel.
- Experience in labor relations and union contracts, if applicable.
- Excellent communication and interpersonal skills and organizational ability.
- Ability to work with and maintain highly confidential information is required.
- Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment.
- Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description.
- Ability to anticipate problems and implement immediate corrective action.
- Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry.
- Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning.
- Considerable knowledge of safety regulations and other federal, state, or local laws and regulations.
- Strong orientation towards hospitality/customer service for the meeting, convention, and entertainment industry.
- Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management.
- Effective supervisory skills.
- Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions.
- Ability to manage a facility of same size and type.
- Computer Skills: Proficient in Word and strong Excel skills.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor.