Desktop Support Specialist
4 weeks ago
ApTask is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will provide on-site and remote technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities:
- Provide on-site and remote technical support to clients, including troubleshooting and resolving IT issues.
- Install, configure, and maintain desktop computers, laptops, and mobile devices.
- Develop and implement technical solutions to improve client IT systems and processes.
- Collaborate with clients to understand their technical needs and provide tailored support.
- Stay up-to-date with the latest IT technologies and trends to ensure clients receive the best possible support.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services. We are dedicated to shaping the future of work and providing unparalleled opportunities for professional growth and development. As a member of our team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries.
Requirements:
- 2+ years of related work experience, or degree, or technical training, or equivalent combination of education and experience.
- Solid experience and understanding of IT services and products.
- Personable, relatable, and responsible when interacting with clients.
- A+ Client OEM Laptop/Desktop experience required.
- Consultative approach to solving issues.
Benefits:
ApTask offers subsidized insurance coverage to our employees. This position does not include paid time off benefits, but we prioritize safeguarding your privacy and adhere to all relevant data protection laws.
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