IT Support Specialist
3 days ago
At TeamLogic IT, we're seeking a skilled IT Technician to join our team. As an IT Technician, you'll play a vital role in maintaining the smooth operation of our systems, ensuring our clients' satisfaction, and providing top-notch support.
Key Responsibilities:
- Install, configure, and maintain hardware and software components across various network devices.
- Respond to incoming service requests via telephone, web portal, and email, ensuring courteous, timely, and effective resolution of end-user issues.
- Install antivirus software, keep virus definitions up to date, and uphold company safety and security standards.
Requirements:
- College diploma or university degree in Computer Science or 3 years of equivalent work experience.
- Experience with desktop and server operating systems, including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS.
- Familiarity with networking devices and appliances.
- Exceptional interpersonal skills, focusing on rapport building, listening, and questioning.
- Ability to work under moderate supervision.
Certifications:
- CompTIA A+ and/or CompTIA Network+ preferred.
- Valid Driver's License is required for travel to customer locations.
We offer a remote working environment with flexible schedules, medical, dental, and vision insurance, and a commitment to supporting small- and medium-sized businesses across the country. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll thrive in our team.
Our team exhibits a deep-seated need to expand boundaries, flex know-how, and resolve challenges with smart solutions. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We are constantly providing our teams with the highest level of support, training, and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee.
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