Desktop Support Specialist

5 days ago


Glenwood Springs, Colorado, United States AA2IT Full time
Job Summary:

AA2IT is seeking a skilled Desktop Support Technician to join our team. The ideal candidate will have experience in troubleshooting and maintaining Dell laptop/desktop PCs, as well as providing excellent customer service to end-users.

Key Responsibilities:

Troubleshoot and resolve technical issues with Dell laptop/desktop PCs
Provide technical support to end-users via phone, email, or in-person
Collaborate with management to ensure timely resolution of issues
Maintain accurate records of technical issues and resolutions

Requirements:

1.5 years of experience in desktop support or a related field
A+/Dell/Lenovo/Mac certifications
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

Competitive hourly rate of $22
Opportunity to work with a dynamic team and contribute to the growth of AA2IT
Contract-to-hire opportunity with a possibility of conversion to full-time employment

How to Apply:

Apply ASAP to be considered for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.

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