Office Coordinator

2 weeks ago

Itasca Illinois, United States Gift of Hope Full time

Position Summary:


Gift of Hope is a recognized not-for-profit organization dedicated to facilitating organ and tissue donation while providing empathetic support to the families of donors. Our mission is to enhance the lives of individuals in our service area through our commitment to organ procurement.


Since our establishment, we have successfully coordinated numerous donations, significantly impacting the lives of many transplant recipients. As part of a national network of organ procurement organizations, we collaborate with various healthcare facilities to ensure effective donation processes.


In this role, you will serve as the primary point of contact at our office, welcoming visitors, managing incoming communications, and providing essential administrative support for various initiatives.


Key Responsibilities:


The following duties are essential to the role and must be performed effectively:

  • Promote the core values and mission of Gift of Hope, ensuring a culture of compassion, teamwork, and inclusivity.
  • Follow established protocols and procedures while executing job responsibilities.
  • Welcome visitors, issue identification badges, and connect them with the appropriate personnel.
  • Manage incoming phone calls, directing them to the relevant departments and taking messages as necessary.
  • Provide essential information to callers, including organizational details and directions.
  • Handle incoming mail, ensuring it is sorted and delivered to the correct departments.
  • Prepare and dispatch outgoing mail, maintaining postal machine operations.
  • Receive deliveries and inform the relevant staff members.
  • Maintain a tidy and organized reception area.
  • Coordinate meal orders for meetings, both on-site and off-site.
  • Manage orders for company-related items as required.
  • Assist with various administrative tasks as needed.
  • Perform additional duties as assigned.

Qualifications:


Education and Experience:

  • High school diploma or equivalent.
  • A minimum of two years of experience in a receptionist or administrative role.


Skills:

  • Exceptional phone communication skills.
  • Proficient in managing multi-line phone systems.
  • Ability to understand the organization’s operations comprehensively.
  • Basic proficiency in Microsoft Word and Excel.
  • Capability to uphold confidentiality and handle sensitive information.
  • Dependable and trustworthy.

Work Environment:


This position is based in a standard office setting. Gift of Hope is dedicated to fostering a workplace free from discrimination and harassment, ensuring equal opportunities for all employees.

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