Healthcare Navigation Specialist
6 days ago
Lantern is a dynamic and innovative organization that values diversity, equity, and inclusion. Our team is dedicated to transforming access to excellent care, ensuring that everyone has access to high-quality medical services without breaking the bank. We're looking for a highly skilled Healthcare Navigation Specialist to join our team and help us achieve our mission.
Responsibilities:
- Engage and educate new and existing members on our Surgery Care offering.
- Advocate for members by coordinating appointments and travel while assisting with provider selection.
- Collaborate with healthcare providers, insurance companies, and other 3rd party partners to ensure coordinated and comprehensive care for members.
Requirements:
- Bachelor's degree in healthcare administration, social services, public health, or a related field preferred.
- High school diploma required.
- 1-3 years of experience in a customer service and/or sales enablement role.
- Ability to empathize with members throughout their medical journey.
What We Offer:
- Competitive hourly wage ($20.00/hour + bonus program)
- Medical insurance
- Dental insurance
- Vision insurance
- Short- & long-term disability
- Life insurance
- 401k with company match
- Paid time off
- Paid parental leave
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