Receptionist
4 weeks ago
We are seeking a highly organized and detail-oriented Receptionist to join our team at Braeswood Estates Senior Living. As a Receptionist, you will be the first point of contact for residents, families, and visitors, providing exceptional customer service and ensuring a warm and welcoming experience.
Key Responsibilities:- Answering phone calls and directing them to the appropriate department or person
- Greeting residents, families, guests, and staff in a courteous and professional manner
- Communicating effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries
- Performing general office duties, including typing, filing, distribution of mail, and other tasks as assigned
- Guiding tours, filling out inquiry forms, and introducing prospective residents to the appropriate manager on duty, if needed
- Following marketing guidelines for phone inquiries and guided tours
- Accepting rental payments and issuing receipts if requested
- High school diploma or equivalent
- A desire and willingness to learn new systems
- Prior work in reception or customer service preferred
- Ability to read, write, and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information
- Strong organizational skills and attention to detail
- Knowledgeable on the computer and able to operate Microsoft Office
- Ability to represent the facility in a positive and professional manner
- Ability to work effectively in an individual or team setting
Braeswood Estates Senior Living is a fun-loving, employee-centric community that values its team members. We are proud to be certified as a Great Place to Work for the 5th year in a row. If you are looking for a career growth opportunity and a chance to make a difference in the lives of our residents, we encourage you to apply.
We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Braeswood Estates Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.
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