Plasma Center Receptionist
1 month ago
We are seeking a highly motivated and customer-focused Receptionist to join our team at BioLife Plasma Services. As a Receptionist, you will play a vital role in ensuring the smooth operation of our Plasma Donation Center, providing exceptional customer service to our donors and internal stakeholders.
Key Responsibilities- Answer phones and greet visitors promptly, exhibiting excellent customer service skills
- Assist donors with appointments, create or pull donor record files, and provide customer service to donors and fellow employees
- Maintain an orderly filing system, purging records as necessary
- Report to the center management team on operational opportunities for continuous improvement, initiating changes to center processes through the use of company-approved procedures
- High school diploma or equivalent
- Ability to walk and/or stand for the entire work shift
- Will work evenings, weekends, and holidays
- Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
- Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance
- Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
- 1 or more years minimum experience working in a customer or patient-facing role is helpful
BioLife Plasma Services is a patient-focused company that is transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. We are committed to equitable pay for all employees and strive to be more transparent with our pay practices.
Compensation and BenefitsWe offer a competitive starting hourly wage of $16.00, with opportunities for short-term incentives and participation in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits.
Equal Employment OpportunityBioLife Plasma Services is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
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