Sales Strategy and Operations Manager

3 days ago

San Jose, California, United States ClickHouse Full time
Job Description

We are ClickHouse, the company behind the popular open-source, high-performance columnar OLAP database management system for real-time analytics. Our technology works 100-1000x faster than traditional approaches, allowing systems to generate reports from petabytes of raw data with sub-second latencies.

We are an open and collaborative company, and we're looking for an experienced Sales Operations Manager to work closely with our sales team as a business partner to drive alignment and growth within the business. This role will be central in supporting our go-to-market strategy and will wear many hats within the operations team as the team scales with new initiatives.

Key Responsibilities:

  • Assist in the development and execution of sales planning processes, including forecasting, pipeline management, compensation plans, quota plans, and performance tracking for a cloud consumption business.
  • Query the ClickHouse database and build Salesforce reports to provide actionable insights to the go-to-market teams. Ensure high data integrity through quality assurance checks and building processes from the ground up to capture new sales metrics that support efficiency and revenue growth.
  • Act as a strategic partner to the sales team, providing hands-on operational support to drive deals forward and proactively providing insights to help with decision-making. Builds presentations for sales leadership to present on the state of the business to the Board of Directors and to ClickHouse Leadership.
  • Ensure smooth and efficient order operations, including order form creation with the proper product, quantity, discount, and legal terms to ensure the customer is onboards seamlessly to ClickHouse Cloud Business.
  • Manage the go-to-market (GTM) tools, including Salesforce, LeanData, and Groove. Lead initiatives to POC new tools and evaluate their ability to meet company objectives and business requirements.

Requirements:

  • 4+ years of hands-on Sales Operations experience with a focus on Cloud/SaaS products. Possess in-depth knowledge of cloud and consumption-based billing structures within the SaaS technology landscape.
  • Experience in a high growth tech start up with a consumption based monetization model is preferred.
  • Consultative problem-solver with a structured and analytical mindset. Ability to facilitate meaningful conversations with stakeholders, drive teams to meet project deadlines, and implement solutions with effective team management.
  • Responsive and thoughtful communicator with the ability to communicate clearly and effectively with cross-functional teams and respond quickly to evolving business needs.
  • Attention to detail with accuracy in reporting, data management, and process implementation.

Perks:

  • Flexible work environment with remote-first work to all employees.
  • Healthcare with employer contributions towards your healthcare.
  • Equity in the company with every new team member receiving stock options.
  • Time off with flexible time off in the US and generous entitlement in all countries.
  • A $500 Home office setup for remote employees.
  • Employee-driven international mobility with the ability to relocate internationally if desired.

Culture:

We are a distributed company with a culture that values collaboration, open communication, and a willingness to learn and grow. We look for candidates who are motivated by doing great work as part of a team, open to learning from others and sharing with others, team players who are helpful, resourceful, and responsive, and respectful and see feedback as an opportunity to grow.

We are a one-year-old company, and we are excited to be building our culture together. Our first 200 employees are the culture shapers of our future. Check out our blog posts or follow us on LinkedIn to find out more about what's important to us and to find out if you'd like to come and contribute to building our culture with us.

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