Tax Office Manager

24 hours ago

Costa Mesa, California, United States H&R Block Full time
Lead a Team of Tax Professionals

At H&R Block, we're looking for a skilled Multi-Unit Team Leader to oversee the operations of three tax offices. As a leader, you'll be responsible for managing office staffing, operations, and logistics, as well as developing local partnerships and managing office community involvement.

Key Responsibilities:
  • Manage office staffing, operations, and logistics for multiple offices
  • Partner with the District General Manager to create and implement office-level growth plans and client growth targets
  • Assist in recruiting and interviewing candidates for tax office associate positions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
  • Travel between offices as required
Requirements:
  • People management experience, with the demonstrated ability to grow and develop associates
  • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
  • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
  • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
  • Computer proficient with the ability to use MS Office
  • Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
What We Offer:
  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing company
  • A collaborative and supportive work environment
  • The chance to develop your leadership skills and advance your career

We're an equal opportunity employer and welcome applications from diverse candidates. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you.

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