Guest Services Representative
6 days ago
This role requires a highly organized and detail-oriented individual who can provide exceptional customer service and support to our guests. As a Front Desk Clerk, you will be responsible for ensuring a seamless check-in and check-out process, as well as responding to guest inquiries and resolving any issues that may arise.
The successful candidate will have a strong understanding of hotel operations and be able to multitask with ease. You will also be responsible for:
- Managing cash handling and processing procedures
- Responsible for secure key control and administration
- Routinely conduct property/security walks
Required Skills and Qualifications
To be considered for this role, you must have:
- Excellent verbal and written communication skills
- Knowledge of Microsoft Office products and hospitality guest management systems
- Good organizational skills and attention to detail
Working at Concord Hospitality
At Concord Hospitality, we value our employees and strive to create a positive work environment. We offer competitive pay and benefits, as well as opportunities for education and professional development.
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