Customer Service Representative

1 day ago


Charlotte, North Carolina, United States Modern Salon & Spa Full time
Job Title: Customer Service Representative

Salary:$45,000 - $60,000 per year

Location:Modern Salon & Spa

Job Description

This position is responsible for delivering exceptional customer service to clients and guests of Modern Salon & Spa. Key responsibilities include answering and transferring incoming calls, greeting guests and visitors, and providing clerical assistance to staff members.

Main Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Maintain a positive company image by representing the spa in a friendly and welcoming way.
  • Provide administrative support to staff members as needed.

Requirements:

  • High school diploma or equivalent required; some college preferred.
  • Two years of experience in customer service or a related field.
  • Excellent verbal communication skills and ability to work independently.


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