Consumer Loan Specialist

3 weeks ago


Oceanside, California, United States Frontwave Credit Union Full time
Job Title: Consumer Loan Processor

About the Role:

We are seeking a highly skilled Consumer Loan Processor to join our team at Frontwave Credit Union. As a Consumer Loan Processor, you will be responsible for processing consumer loan applications in compliance with applicable rules, regulations, and laws.

Key Responsibilities:

  • Process consumer loan applications in a timely and efficient manner
  • Provide excellent service to members by guiding them through the loan process and answering their questions
  • Verify member information and ensure accuracy in loan applications
  • Communicate with members regarding loan status and underwriting recommendations
  • Contribute to the development and testing of new workflows and procedures

Requirements:

  • High school diploma or equivalent
  • Minimum of two years of financial industry experience with one year of lending experience
  • Basic computer skills with knowledge of Microsoft Office applications
  • Knowledge of California and out-of-state DMV policies and procedures
  • Knowledge of basic consumer lending processes

What We Offer:

  • Competitive pay
  • 401(k) matching
  • Mortgage and auto discounts
  • 9-27 days of PTO per year (based on tenure) and 10 paid holidays
  • Affordable medical, dental, vision health plans, and Flexible Spending Account
  • Employee Assistance Program with a variety of services
  • Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year

Service Excellence Standards:

  • We see it. We own it. We get it done.
  • We ignite positive experiences.
  • We do things right every time.
  • We are collaborators - united, cohesive, and engaged.
  • We innovate and evolve.
  • We create memorable experiences for life.
  • We start with me.


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