Consumer Loan Specialist

2 months ago


Oceanside, California, United States Frontwave Credit Union Full time
Job Summary

Frontwave Credit Union is seeking a highly skilled Consumer Loan Processor to join our team. As a Consumer Loan Processor, you will be responsible for processing consumer loan applications in compliance with applicable rules, regulations, laws, and guidelines.

Key Responsibilities
  • Loan Processing: Promptly respond to all digital loan applications, determine eligibility for memberships, and process member requests in a timely and efficient manner.
  • Member Service: Act as the main point of contact throughout the loan process, ensuring excellent levels of service by providing guidance on process, product, and pricing in a detailed and comprehensive manner.
  • Accuracy and Compliance: Ensure accuracy in loan application, verification of income, and other documents or stipulations required for funding or as required by contract.
  • Communication: Communicate underwriting recommendations to members according to established service level agreements and workflow processes.
  • Team Collaboration: Contribute to the development, testing, documenting, and training on new workflows and procedures, and assist team members and other departments with lending guidelines, process workflows, and loan documentation questions.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: Minimum of two years of financial industry experience with one year of lending experience.
  • Skills: Basic computer skills with general knowledge of Microsoft Office applications, knowledge of California and out-of-state DMV policy and procedures, knowledge of basic consumer lending processes, and knowledge of after-market products and ability to cross-sell other products and services offered by the credit union.
Benefits
  • Competitive Pay: $23.24/hr - $34.86/hr.
  • Benefits Package: Affordable medical, dental, vision health plans, and Flexible Spending Account, Employee Assistance Program with a variety of services, career development, training, and coaching, mentoring, and tuition reimbursement up to $4,000/year.


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