Current jobs related to Customer Service Representative Associate - Earth City, Missouri - Cognizant

  • Customer Service Representative

    4 weeks ago

    Earth City, Missouri, United States Cognizant Full time

    Customer Service RepresentativeCognizant is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring a positive customer experience.Key Responsibilities:Answer a high volume of inbound...

  • Customer Service Representative

    4 weeks ago

    Earth City, Missouri, United States Cognizant Full time

    Job Title: Hybrid Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Hybrid Customer Service Representative to join our team at Cognizant. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance and support to our clients and trading partners.Key...

  • Customer Service Representative

    4 weeks ago

    Earth City, Missouri, United States Randstad Full time

    Job Title: Call Center RepresentativeWe are seeking a highly skilled and motivated Call Center Representative to join our team at Randstad. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, handling incoming calls, and resolving customer inquiries in a timely and professional...

  • Customer Service Representative

    1 month ago

    Earth City, Missouri, United States Cognizant Full time

    Job Title: Hybrid Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Hybrid Customer Service Representative to join our team at Cognizant. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance and support to our internal and external clients, trading partners, and...

  • Customer Service Representative

    4 weeks ago

    Earth City, Missouri, United States Cognizant Full time

    Job Title: Hybrid Customer Service RepresentativeCognizant is seeking a skilled Hybrid Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance and support to our clients via inbound phone calls.Key Responsibilities:Answer a high volume of inbound...

  • Customer Service Representative

    1 month ago

    Earth City, Missouri, United States Cognizant Full time

    Job Title: Hybrid Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused Hybrid Customer Service Representative to join our team at Cognizant. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance and support to our internal and external clients,...

  • Customer Service Representative

    1 week ago

    Earth City, Missouri, United States Renewal by Andersen - The Birner Group Full time

    Job OverviewRenewal by Andersen, a leading window-replacement division of Andersen Corporation, is seeking a skilled Customer Service Representative to join our team in St. Louis, MO. As a key point of contact, you will provide exceptional customer service, answer inquiries, and coordinate project updates while maintaining a high level of organization and...

  • Customer Service Representative

    2 weeks ago

    Earth City, Missouri, United States Randstad North America, Inc. Full time

    Job Title: Call Center AgentWe are seeking a skilled Call Center Agent to join our team at Randstad North America, Inc. in Brentwood, TN. As a key member of our healthcare organization, you will be responsible for handling inbound and outbound calls in a fast-paced call center environment.Key Responsibilities:Provide exceptional customer service to clients...

  • Customer Service Representative

    4 weeks ago

    Jefferson City, Missouri, United States State of Missouri Full time

    Job Title: Associate Customer Service RepresentativeJoin the Missouri Department of Revenue as an Associate Customer Service Representative and be part of a team dedicated to providing exceptional customer service to the citizens of Missouri.About the Role:This is a technical position within the Income Tax Bureau of the Taxation Division. As an Associate...

  • Customer Service Representative

    1 week ago

    Kansas City, Missouri, United States Sherwin-Williams Company Full time

    At Sherwin-Williams Company, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll work closely with wholesale and retail customers to understand their needs and provide expert solutions.Key responsibilities include:Building strong relationships with customers to determine their product...

  • Customer Service Representative

    1 month ago

    Kansas City, Missouri, United States State Farm Full time

    Job Title: Licensed Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative at Elaine Fry - State Farm Agency in Kansas City, MO.This is a low-pressure position focused on providing exceptional customer service for a well-established State Farm Agent.As our Customer Service...

  • Customer Service Representative

    4 weeks ago

    Kansas City, Missouri, United States Staff My Agency Full time

    Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative. This is a low-pressure position focused on providing exceptional customer service for a well-established State Farm Agent.Key Responsibilities:Answer phones and greet clients in a friendly and professional manner.Establish...

  • Customer Service Representative

    3 weeks ago

    Kansas City, Missouri, United States Helzberg Diamonds Full time

    Job Title: Customer Care RepresentativeHelzberg Diamonds is seeking a highly skilled and customer-focused individual to join our Customer Care team as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Assist customers...

  • Customer Service Representative

    2 weeks ago

    Kansas City, Missouri, United States KMG Hotels Full time

    Customer Service RepresentativeAt KMG Hotels, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team at the Hampton Inn Kansas City. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...

  • Customer Service Representative

    1 week ago

    Kansas City, Missouri, United States Midwest Motor Express Full time

    Customer Service RepresentativeAt Midwest Motor Express, we're seeking a skilled Customer Service Representative to join our team. As a pivotal member of our operations, you'll play a crucial role in ensuring our customers receive exceptional service.Key Responsibilities:* Assist Terminal Manager with various tasks* Review and investigate overages,...

  • Customer Service Representative

    2 weeks ago

    Kansas City, Missouri, United States Helzberg Diamonds Full time

    Customer Care RepresentativeHelzberg Diamonds is seeking a highly skilled and customer-focused Customer Care Representative to join our team. As a key member of our Customer Care group, you will be responsible for providing exceptional phone support to our customers, helping them complete online purchases, and resolving any issues that may arise.Key...

  • Customer Service Representative

    3 weeks ago

    Kansas City, Missouri, United States helzberg Full time

    Customer Care Representative Job DescriptionThe Helzberg Customer Care team is seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Assist...

  • Customer Service Representative

    1 month ago

    Kansas City, Missouri, United States helzberg Full time

    Customer Care Representative Job DescriptionThe Helzberg Customer Care group is seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional customer service phone support to our Helzberg customers.Key Responsibilities:Assist...

  • Customer Service Representative

    1 week ago

    Earth City, Missouri, United States U.S. Bancorp Full time

    As a key member of our team at U.S. Bancorp, you will provide exceptional support to our clients and colleagues. Your responsibilities will include:Administrative Support: Providing a range of administrative services, including data entry, record keeping, and data maintenance.Operational Support: Assisting with report writing, tracking, and compiling, as...

  • Customer Service Representative

    3 weeks ago

    Kansas City, Missouri, United States AlphaGraphics Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AlphaGraphics. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Establish and maintain positive relationships with customers...

Customer Service Representative Associate

2 months ago

Earth City, Missouri, United States Cognizant Full time
About the Role

Cognizant is seeking a highly skilled Customer Service Representative Associate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance and support to our clients.

Key Responsibilities
  • Answer a high volume of inbound technical phone calls and provide timely and effective solutions to customer issues.
  • Troubleshoot, diagnose, and resolve technical issues with high First Contact Resolution rates (FCR).
  • Follow established policies, procedures, processes, and workflows to ensure appropriate resolution of issues of limited scope.
  • Document all issues, comments, and resolutions in appropriate software system applications.
Requirements
  • High school diploma or GED certificate or equivalency.
  • Minimum of two years' experience in customer service.
  • Understanding of the insurance industry, electronic claims, medical office knowledge, and/or coding/billing preferred.
  • Proficient in computer skills, including typing, navigating Windows-based platforms, and utilizing Microsoft Office applications.
  • Strong customer service and quality orientation.
  • Excellent problem-solving skills.
  • Excellent verbal communication and written documentation skills.
  • Ability to work in a fast-paced team environment with excellent organizational skills.
Benefits
  • Medical, dental, and vision insurance.
  • Paid time off plans.
  • About 10 paid company holidays annually.
  • Monday – Friday schedule with no weekend hours.
  • Career path within the Call Center for solid performers.
  • Opportunities for growth throughout our organization, once proven successful in the Call Center role.
  • Hourly rate of $17.54 per hour, non-negotiable.
  • Eligibility for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.