Customer Service Representative

1 week ago


Earth City, Missouri, United States Renewal by Andersen - The Birner Group Full time
Job OverviewRenewal by Andersen, a leading window-replacement division of Andersen Corporation, is seeking a skilled Customer Service Representative to join our team in St. Louis, MO. As a key point of contact, you will provide exceptional customer service, answer inquiries, and coordinate project updates while maintaining a high level of organization and efficiency.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely manner.
  • Coordinate project updates and communicate with customers to ensure satisfaction.
  • Enter accurate notes and log customer communication in our system.
  • Collaborate with the team to maintain a positive and productive work environment.
Requirements:
  • 2+ years of customer service experience.
  • Proficiency in Microsoft Office and other software/technology.
  • Excellent oral and written communication skills.
  • Speed and accuracy with attention to detail.

Benefits:
We offer a comprehensive benefits package, including medical, dental, and vision insurance, health savings account contributions, paid holidays and PTO, 401K plan, and a yearly bonus. Plus, enjoy special product pricing and a culture that supports work-life balance. Pay Range: $18-$20/hour + eligible for monthly bonus

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