Customer Service Representative

2 weeks ago


Kansas City, Missouri, United States KMG Hotels Full time
Customer Service Representative

At KMG Hotels, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team at the Hampton Inn Kansas City. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:
  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.
  • Process reservations and manage room assignments with accuracy and efficiency.
  • Handle cash and credit transactions with precision and attention to detail.
  • Answer telephone and email inquiries in a professional and courteous manner.
What We Offer:
  • Competitive wages and a 90-day bonus for qualified candidates.
  • Opportunities for advancement and career growth within our company.
  • Travel discounts at all Hilton Hotels.

We are committed to creating an environment where our associates feel valued, respected, and empowered to deliver exceptional service. If you are a people-person with a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.



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